Hi, I’m Michael. My journey into technology started back in 2007, when I left secondary school and decided to pursue my passion for computing. I began with a Level 2 Diploma in Computing, which laid the foundations for my technical knowledge.
Eager to deepen my skills, I moved on to a Level 3 Extended Diploma in Computing and Software Development, where I dedicated two years to mastering programming, problem-solving, and software development practices. My hard work paid off as I proudly achieved Triple Distinctions—a result that reflected both my commitment and love for the subject.
Baltic Training Services (March 2020 – September 2021)
Level 4 Digital Marketer – Merit
Baltic Training Services (September 2017 – December 2018)
Level 3 Digital Marketer - Pass
Gateshead College (2012 - 2016)
Level 3 Extended Diploma in Computing and Software Development – Triple distinctions
Level 2 Diploma in Computing
Functional skills Level 2 Maths and English
GCSEs in English and Maths
Heworth Grange Comprehensive School (2007 - 2012)
5 GCSEs qualifications from C to D
Level 2 in French, Art and Design and Science
Digital Marketing Apprentice, JBM Stores Limited March 2020 to September 2024.
Digital Marketer, Pharma Naturale Limited November 2018– March 2020
Digital Marketer Apprentice, North Hope Limited August 2017– October 2018
Configured 5 WordPress websites
Self-taught Adobe Photoshop to create banners, posters and social media posts.
Inbound and outbound telephone calls
Answering inbound telephone calls and outbound calls contacting suppliers to make orders.
Dealt with inbound calls from customers providing a professional
Uploading daily content on a wide variety of social media platforms including Instagram, Facebook and Twitter
Designed, developed and maintained two ecommerce website using WordPress
Answering inbound telephone calls and outbound calls contacting suppliers to make orders.
Dealt with inbound calls from customers providing a professional
Uploading daily content on a wide variety of social media platforms including Instagram, Facebook and Twitter
Designed, developed and maintained ecommerce website using WordPress
Warehousing Apprentice, Clothing for Work May – July 2017
Receiving goods into the warehouse and locating into correct storage areas
Processing outgoing goods
Using Corel Draw and Wilcom Embroidery Studio
Printing (heat seal) & design
Administrator, Safeguard Financial Services Ltd (Traineeship) April 2016 - June 2016
Inputting and updating customer records
Transferring paper records onto IT systems
Making outbound telephone calls to former customer to encourage returning to SFS Ltd
Calculating mortgage rates and comparing lenders
Sales Assistant, Tesco (Temporary contract) October 2015 - December 2015
Handling deliveries and preparing stock for sale
Unboxing and sorting stock from the warehouse
Advising customers on the shop floor
Daily stock rotation of products